AI Receptionist

Never miss a call. Let AI handle it.

Your AI receptionist answers every call 24/7—booking appointments, answering questions, and routing patients to the right person.

StatusAppointment Booked
IntegrationSyncing to PMS...
Live ContextListening...

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Always On, Always Ready

Your AI receptionist answers every call 24/7—evenings, weekends, and holidays. Patients get immediate assistance, and you never miss an opportunity.

How it Works:

1.
After-hours coverage – Capture leads and book appointments even when your office is closed.
2.
Holiday & weekend handling – Patients always reach a helpful voice, not voicemail.
3.
Instant response – No hold times, no missed calls, no frustrated patients.
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AI ReceptionistAlways Available
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Coverage Schedule

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Michael Roberts

New patient inquiry

Duration

2:34

24/7

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0

Missed Calls

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FAQ

Frequently Asked Questions

An AI receptionist for dental practices handles inbound calls 24/7, answering common patient questions, scheduling appointments directly into your practice management system, and routing calls to the right staff member when needed. It can discuss office hours, directions, accepted insurance plans, basic service information, and capture new patient details—all without putting callers on hold.

The AI connects directly to your dental practice management system (Dentrix, Eaglesoft, OpenDental, etc.) and sees your real-time availability. When a patient wants to schedule, the AI offers available time slots, books the appointment, and sends an instant confirmation via text. The appointment appears in your calendar immediately with no manual entry required—even at 2 AM or on weekends.

The AI dental receptionist is trained to handle common dental practice inquiries and can be customized with your specific office information, services, and policies. For complex clinical questions, billing disputes, or situations requiring human judgment, the AI seamlessly transfers the call to your staff with a full summary of the conversation so far.

When the AI encounters a request it cannot handle, it transfers the call to an available staff member. Before the transfer, your team receives a brief summary of the patient's request and any information gathered. If no one is available, the AI takes a detailed message and ensures follow-up—so you never lose a potential new patient.

Yes. Unlike traditional answering services, the AI receptionist answers calls around the clock—evenings, weekends, and holidays. Patients can book appointments or get answers to common questions at any time, even when your office is closed. This 24/7 availability ensures you never miss a new patient inquiry or an opportunity to fill your schedule.

Yes, the AI receptionist integrates with all major dental PMS platforms including Dentrix, Eaglesoft, OpenDental, Curve Dental, and others. Setup typically takes 1-2 business days. The integration enables real-time appointment booking, patient lookup, and automatic note logging—all while maintaining full HIPAA compliance.

AI receptionist software typically costs a fraction of hiring additional front desk staff, with plans starting at a few hundred dollars per month. The ROI is significant: practices report capturing 30-40% more after-hours appointment requests, reducing missed calls during busy periods, and freeing existing staff to focus on in-office patient care. Most practices see a positive return within the first month.

Operaitor stands out with direct two-way PMS integration for real-time appointment booking (not just lead capture), true 24/7 availability with no per-minute charges, and comprehensive HIPAA compliance. Unlike some competitors, Operaitor handles the complete patient interaction—from answering questions to booking directly into your schedule—without requiring staff follow-up for basic appointment requests.

An AI receptionist works best as a complement to your human team, not a replacement. It handles overflow calls during busy periods, answers after-hours inquiries, never calls in sick, and frees your front desk staff to focus on in-office patient care. Many practices use AI to extend their availability to 24/7 while keeping their existing team for complex in-person interactions.

Most dental practices are fully operational with Operaitor's AI receptionist within 1-2 business days. Setup includes connecting to your practice management system, customizing responses with your office information and policies, configuring call routing preferences, and testing the system. No hardware installation is required—it works with your existing phone system.