24/7 AI-Powered VoIP

Never miss another patient,even when you're closed

When your lines are busy or you're closed, Operaitor automatically takes over— handling appointments, answering questions, and updating your PMS in real-time.

7:30 PM - Patient Calls

"Hi, I'd like to schedule a cleaning appointment for next week"

AI Instantly Detects

Office closed • Appointment request • Existing patient

Books Appointment

Checks availability • Schedules Tuesday 2 PM • Sends confirmation

PMS Auto-Updated

Appointment appears in schedule • Patient notified • Ready for next day

Capture Every Opportunity

Don't lose patients to competitors because you missed their call. Our AI ensures every potential patient gets the care they deserve, regardless of when they call.

24/7 Availability

Never miss calls during lunch, after hours, weekends, or holidays

Smart Scheduling

Books appointments, handles cancellations, and manages rescheduling automatically

Instant PMS Sync

All appointments automatically appear in your practice management system

Busy Line Overflow

When all lines are busy, calls are automatically handled without patients waiting

95% of after-hours calls

are successfully converted to appointments without any staff intervention

VoIP Features

Get deep insights into every conversation with AI-powered call recordings, transcripts, summaries, and sentiment analysis.

Call Recordings

Every call is automatically recorded and stored securely for quality assurance and training purposes.

  • HIPAA-compliant secure storage
  • Easy playback interface

AI-Generated Summaries

Get instant summaries of every call highlighting key points, decisions, and action items.

  • Appointment details extracted
  • Follow-up actions suggested

Complete Transcripts

Full word-for-word transcriptions of every conversation with timestamps and speaker identification.

  • Real-time transcription available
  • Searchable text across all calls

Multilingual Support

Communicate with patients in their preferred language with real-time translation and multilingual AI.

  • Multilingual transcripts
  • Cultural context understanding
AI-Powered Call Feedback

Turn every phone call into a learning moment

After each call, Operaitor provides smart, actionable feedback to help staff speak more clearly, empathetically, and effectively.

Real-time Communication Analysis

AI analyzes tone, pace, empathy levels, and clarity during every patient interaction

Personalized Improvement Tips

Get specific, actionable suggestions tailored to each staff member's communication style

Performance Tracking

Monitor communication improvements over time with detailed progress reports

Team Benchmarking

Compare performance across team members and identify top performers to learn from

40% boost in communication

Staff show measurable improvement in patient communication within within one month using VoIP with native AI coaching capabilities

Call Coaching Report

Just completed
Sarah Johnson • Patient: John Doe • Duration: 4:32
Overall Performance
8.1
Great job!

Excellent use of empathetic language when discussing the patient's concerns about pain.

Improve speaking pace

Try slowing down when explaining procedures. Patients need time to process medical information.

Communication tip

Consider asking "Do you have any questions?" instead of "Any questions?" for a warmer approach.

Call to Smile Dentistry

John Doe

(938) 777-7713

IgnoreKeypadAnswer
JD

John Doe

Patient ID: #004038

Next AppointmentAug 15, 2025

Contact Information

Phone:(938) 777-7713
Email:john.doe@email.com
Insurance:Active
Overdue Balance: $234.50
Smart Call Assistant

Every call more personal

Operaitor instantly brings up the details you need, turning every call into a smooth, personalized conversation — no scrambling, just confidence.

Caller's name
Overdue balances
Upcoming appointment info
Tasks for the customer
When they're due for an appointment
Special notes and follow-ups
AI-Powered Texting

Never miss new business.

Our AI automatically follows up on missed calls with text messages, so new patients don't look elsewhere and you capture more appointments.

Two-way texting with patients

Interactive conversations for appointment reminders, confirmations, and rescheduling

AI-powered responses

Intelligent auto-replies that understand context and book appointments automatically

Bulk texting capabilities

Send promotional offers, cancellation notices, or practice updates to multiple patients

02 Hours saved

Save up to two hours a day, per office, following up on missed calls*

*On average, as reported by Operaitor customers.

SD

Smile Dentistry

Sorry we missed your call. How can we help?

2:30 pm

Hello, can you please help me schedule an appointment?

2:35 pm

Technical Specifications

Enterprise-grade infrastructure built for healthcare

Network & Infrastructure

  • 99.9% SLA uptime guarantee
  • Global CDN with edge locations
  • Automatic failover & redundancy
  • Sub-20ms latency worldwide

Security & Compliance

  • HIPAA compliant infrastructure
  • End-to-end encryption (TLS 1.3)
  • SOC 2 Type II certified
  • Regular security audits

Audio Quality

  • HD voice (G.722 codec)
  • Adaptive jitter buffering
  • Real-time noise suppression
  • Echo cancellation

Ready to Experience Enterprise VoIP?

Join thousands of healthcare practices that trust our VoIP infrastructure for their critical communications.

✅ No setup fees • ✅ 30-day trial • ✅ Cancel anytime